DMCA Policy

SpectraHost respects the intellectual property rights of others and expects our customers to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond to valid notices of alleged copyright infringement that are reported to our designated agent.

If you believe that content hosted on our servers infringes your copyright, you may submit a DMCA takedown notice as described below.

To file a valid DMCA takedown notice, you must provide the following information in writing to our designated agent:

1. Identification of the copyrighted work — A description of the copyrighted work that you claim has been infringed. If multiple works are involved, provide a representative list.
2. Identification of the infringing material — The URL(s) or other specific identification of the material you claim is infringing, with enough detail for us to locate it.
3. Your contact information — Your name, mailing address, telephone number, and email address.
4. Good faith statement — A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
5. Accuracy statement — A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
6. Signature — A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

DMCA takedown notices should be sent to our designated agent at:

For fastest processing, please submit notices via email with "DMCA Takedown Notice" in the subject line.

Upon receiving a valid DMCA takedown notice, SpectraHost will:

1. Remove or disable access to the allegedly infringing material
2. Notify the customer whose content was removed and provide a copy of the takedown notice
3. Inform the customer of their right to file a counter-notification

If you believe your content was removed in error or that you have authorization to use the material, you may file a counter-notification. Your counter-notification must include:

1. Identification of the material — The material that was removed and its location before removal.
2. Statement under penalty of perjury — That you have a good faith belief the material was removed as a result of mistake or misidentification.
3. Consent to jurisdiction — That you consent to the jurisdiction of the federal court in your district (or, if outside the U.S., any judicial district in which SpectraHost may be found), and that you will accept service of process from the person who filed the original notice.
4. Your contact information — Your name, address, phone number, and email.
5. Signature — Your physical or electronic signature.

Counter-notifications should be sent to our designated agent at dmca@spectrahost.com.

Upon receiving a valid counter-notification, SpectraHost will:

1. Forward the counter-notification to the original complainant
2. Inform them that the removed content may be restored in 10 business days
3. Restore the content between 10-14 business days after receiving the counter-notification, unless the original complainant files a court action seeking to restrain the customer from engaging in the infringing activity

SpectraHost maintains a policy of terminating accounts of customers who are repeat copyright infringers. We define a repeat infringer as any customer who has been the subject of three or more valid DMCA takedown notices.

At our sole discretion, we may terminate accounts after fewer notices if the infringement is egregious or clearly willful.

Under Section 512(f) of the DMCA, any person who knowingly makes a material misrepresentation in a takedown notice or counter-notification may be subject to liability for damages, including costs and attorneys' fees. Please ensure that you have a legitimate claim before filing a notice.

For questions about this DMCA Policy, contact us at:

• DMCA Agent: dmca@spectrahost.com
• General Support: Submit a ticket